About Grandstream UCMRC Business
powerful yet easy to manage voice, video, data, and mobility communications platform has never been more achievable than when anchored with Grandstreams series of UCM IP PBXs. The UCM series of IP PBXs offer an extensive set of unified communication features in an easy-to-manage on premise solution with no licensing fees, upgrade fees or costs per features. Our UCMs range from small and medium business deployments to small and medium enterprise solutions.Enterprise-Grade Connectivity and CapacityUCMRC Business supports seamless business communication for up to 2,000 users and 200 concurrent calls, accommodating growing enterprise needs. It offers multiple connectivity choices with 2x RJ45 Gigabit Ethernet, HDMI, and USB interfaces, ensuring robust integration across wired networks in both single-site and multi-site environments.
Comprehensive Security and ReliabilityEquipped with built-in NAT, firewall, VPN, 2-level password protection, SRTP, TLS, and HTTPS, the UCMRC Business guarantees secure communications and data protection. Hot standby failover support ensures business continuity by automatically switching to a backup system during outages.
Simple, Centralized Management and StorageThe UCMRC Business can be easily managed remotely via a web user interface, offering streamlined control of VoIP phones, call logging, IVR, voicemail, call recording, and multi-party conferencing. Its 32GB built-in flash storage, expandable via USB, enables direct call recording and archival for compliance and analysis.
FAQ's of Grandstream UCMRC Business:
Q: How do I manage and configure the Grandstream UCMRC Business system?
A: The UCMRC Business system can be administered through a user-friendly web interface, enabling remote and on-site management of users, settings, and features such as SIP trunk setup, IVR, voicemail, call recording, and system maintenance.
Q: What protocols and codecs are supported for seamless voice and fax communication?
A: This model supports SIP, IAX2, and T.38 Fax protocols. It accommodates a wide range of audio codecs, including G.711, G.722, G.729A/B, ILBC, and Opus, ensuring clear voice quality and reliable fax transmission across networks.
Q: Where is the UCMRC Business suitable for deployment?
A: UCMRC Business is suitable for deployment in SMBs and large offices in India, supporting coverage for up to 2,000 users. Its design accommodates rack mount and desktop installations for flexible deployment across various environments.
Q: When should external battery backup be considered for this system?
A: An external UPS is recommended to provide battery backup for power continuity, particularly in environments where uninterrupted communication is critical or where power fluctuations are common.
Q: What is the process for expanding voice recording storage capacity?
A: The built-in 32GB flash storage supports onboard call recordings. To expand storage, simply connect a compatible USB drive to one of the system's USB ports for additional archival space.
Q: How does hot standby failover benefit business operations?
A: Hot standby failover automatically switches operations to a backup unit in the event of a hardware or software fault, ensuring uninterrupted service and safeguarding against downtime in mission-critical setups.
Q: What network security measures are integrated in the UCMRC Business?
A: This device incorporates advanced security features, including a built-in NAT router, firewall, VPN support, SRTP for voice encryption, TLS/HTTPS for web security, and 2-level password protection to prevent unauthorized access.